EVOLIS GLOBAL COACHING INITIATIVE
Terms of the Pilot Program
These terms explain how the Evolis Global Coaching Initiative (“Evolis”) pilot works and what participants can expect when taking part in a coaching journey.
1. Purpose and Scope of Coaching

Coaching provides an opportunity to reflect on personal or professional goals, develop awareness, explore challenges, and identify meaningful actions.

Coaching is a collaborative process. Clients remain responsible for their own decisions, actions and results.

Coaching is not therapy, medical treatment or a substitute for professional medical, psychological, legal or other specialist advice.
2. The Coaching Journey

The pilot offers a journey of eight individual online coaching sessions.

The available formats are:

☐ Focused Journey: 30-minute sessions
☐ Deep-Dive Journey: 60-minute sessions
☐ Combination: A mix of 30-minute and 60-minute sessions, depending on the client's needs and the topics discussed.

The client and coach arrange session times directly and agree on the format of each session.

Evolis helps clients explore suitable coaching matches based on the information provided through the Evolis Coaching Compass©. Clients choose whether to proceed with a recommended coach.

Evolis aims to support a suitable coaching match but cannot guarantee compatibility or any particular coaching outcome.
3. Fees and Payment

Clients pay their chosen coach directly, one session at a time.

The pilot rates are:

  • 30-minute session: $37.50
  • 60-minute session: $75.00
The coach will communicate the available payment method and payment instructions before the first session.

Payment for all eight sessions in advance is not required. Clients pay for sessions individually as arranged with their coach.

Clients are responsible for keeping track of their completed sessions and payments in coordination with their coach.
4. Scheduling, Cancellations and Missed Sessions

Clients and coaches are asked to respect scheduled appointments and notify each other as early as possible when a change is needed. At least 24 hours' notice should be given whenever possible.

If the client cancels:

  • With at least 24 hours' notice, the session may be rescheduled by mutual agreement. If rescheduling is not possible, any payment already made for that session will be refunded in full.
  • With less than 24 hours' notice, or if the client misses a session without notice, the session fee is non-refundable.

If the coach cancels:

  • The coach will notify the client as soon as possible and make reasonable efforts to offer a replacement time within seven (7) days.
  • If rescheduling is not possible, any payment already made for that session will be refunded in full.
5. Confidentiality and Information Sharing

Coaching conversations may involve personal or professional matters. Clients and coaches are encouraged to discuss confidentiality and any questions or concerns openly.

Participating coaches are expected to treat information shared during coaching as confidential. Coaching discussions will not be shared with Evolis without the client's consent, except where disclosure is required by law or necessary to address a serious risk of harm.

Evolis may coordinate with coaches on practical matters such as scheduling, the progress of the coaching journey, and payment tracking. Limited information may be used or shared as needed to facilitate coach matching and coordinate the pilot.

Evolis does not sell personal information or publish it publicly. Information submitted through Evolis forms is used to support the purposes explained in the Website Terms of Use & Privacy Notice.
6. Client Responsibility and Expectations

Clients are encouraged to participate openly, communicate honestly, and take an active role in their coaching journey.

Coaching does not guarantee any particular result. Outcomes depend on many factors, including the client's goals, circumstances, participation, and actions.
7. Feedback, Coach Changes and Ending the Journey

After the third session, Evolis will check in with the client to gather feedback on the coaching experience.

If the client has concerns about the match or feels the coaching relationship is not working well, they may contact Evolis at any time. Evolis can discuss possible next steps, including exploring an alternative coach where appropriate.

A client or coach may decide to end the coaching relationship. The client is responsible for paying for sessions already completed. Payments for sessions that have not taken place are handled according to the cancellation and refund arrangements described in Section 4.
8. Acknowledgment of the Pilot Terms

By adding my Name and Email below, I confirm that I have read and understood these Terms of the Pilot Program, including the coaching format, fees, payment arrangements, cancellation policy, confidentiality, and the role of Evolis.

I understand that Evolis facilitates coach matching and coordinates aspects of the pilot, while coaching sessions take place directly between me and my chosen coach.
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